website security

General Terms of Services

BY SIGNING UP FOR AND/OR OTHERWISE ACCESSING ANY OF THE SERVICES OR PRODUCTS OFFERED BY Viraware Inc. YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. THESE TERMS & CONDITIONS SUPERSEDE ALL EARLIER VERSIONS AND REQUIRE MANDATORY ARBITRATION OF DISPUTES. Please read these terms and conditions carefully, as they describe your legal rights and obligations. This agreement shall become come effective as of the date of (1) your electronic signature on or acceptance of this agreement, (2) the activation of your account or (3) your receipt of an email from Multivira confirming your order, whichever happens first.

1. DEFINITIONS

For the purposes of this Agreement:

a. "Multivira's Equipment" shall mean computer and telecommunications device, Internet access and/or transmission rights owned, operated, and/or maintained by Multivira and/or Multivira's affiliates, agents, or assigns which provide the Multivira Services.

b. "Multivira, "us", "we", "our" and grammatical variants thereof shall collectively refer to Viraware Inc., a corporation organized and existing under the laws of the State of Ontario, Canada, located at P.O. Box 43157 , Sheppard Centre RPO , B6 - 4841 Yonge Street, North York, Toronto, ON, M2N 6N1. and its assigns and successors in interest.

c. "Multivira Services" shall mean the products and services provided by Multivira and/or Multivira's affiliates, agents, or assigns at any given time, including but not limited to web hosting, email, domain registration, and any associated support services, which services may be changed, amended, and/or otherwise altered at any time in Multivira's sole discretion.

d. "Multivira's Software" shall mean any software provided by Multivira at any given time, whether downloaded to your computer, provided to you on CD or another form of removable media, or utilized online as part of the Multivira Services. The Multivira Software includes the program and any and all copies or portions thereof, whether standing alone or in combination with other programs, as well as the documentation and other materials delivered in connection with the software, if any.

e. "Bandwidth" shall refer to the rate of data transmission in bits per second using Multivira's Equipment.

f. "Content" shall mean the downloadable files which are interpreted by a client web browser for display with or without plug-ins.

g. "Customer Service" shall refer to communication from us to you dealing with problems or questions relating to services provided by us to you.

h. "Fee" shall mean monies and other consideration you are obligated to pay to Multivira for the right to use the Multivira Services and Bandwidth subject to the terms and conditions of this Agreement and of the particular Multivira Services for which you have registered, as outlined on the then-current schedule of fees.

i. "Fee Schedule" shall mean the fees for the Multivira Services as published on the Multivira.com, which may be modified at any time in Multivira's sole discretion pursuant to the provisions of 24.1.

j. "International Customers" shall mean customers residing in or accessing the Multivira Services from outside of the United States and Canada.

k. "Laws" shall mean the laws, statutes, and regulations then in effect of the United States of America and its various states and dependencies as well as the laws of Your country of residence or the country in which you use or access the Multivira Services and the laws of any provinces, states or dependencies thereof.

l. "Parties" shall collectively refer to Multivira and you.

m. "Payment Account" shall refer to the credit card or Pay Pal account provided by You upon registration to pay for Your Services. Multivira may add, delete, or modify the methods by which customers can pay for the Multivira Services at any time without prior notice, in its sole discretion. Payments processed by Pay Pal are subject to Pay Pal's terms and conditions of service, and Multivira makes no representations or warranties with respect to those services.

n. "Suspend" or "Suspension" shall include the disabling of, releasing of, disabling of, and/or placing of a registrar lock on your domain name and the cessation of transmission of data to or from Your Web Site or via Your Services.

o. "Technical Support" shall refer to communications from us to you dealing with problems or questions relating to technical matters involving software or services provided by us to you.

p. "Web Site Space" shall mean a quantity of computer memory allocation, as outlined in the program description for Your Services, generally located on one or more computer storage devices and measured in units of megabytes (MBs) wherein data comprising Your Web Site is stored and is accessible by Multivira's web server equipment.

q. "You", "your" and grammatical variants thereof shall mean you, any other entity which has an ownership or other beneficial interest in you, or any other entity in which you have an ownership or other beneficial interest.

r. "Your Data" shall mean any data, including but not limited to advertisements, documents, emails, images, movies, web pages, or other Content, related to your use of the Multivira Services and stored on or transmitted by the Multivira Equipment.

s. "Your Web Site" shall mean data transmittable via the Internet by Multivira which is stored in your Web Site Space.

t. "Your Services" shall mean the specific Multivira Services for which you have contracted, subject to the limitations and specifications of the particular service effective as of the date of contract and to the fees for those Multivira Services pursuant to the current Fee Schedule.

2. DESCRIPTION

Subject to and conditioned upon Multivira's retained rights and all other terms and conditions set forth in this Agreement, Multivira offers the Multivira Services as soon as practicable after registration for and payment of any and all fees due. You will receive a password, account and instructions upon completion of the registration process. You are responsible for maintaining the confidentiality of both your password and your account and are fully responsible for all activities that occur under your password and your account. You agree to immediately notify Multivira of any unauthorized uses of the account or any other breaches of security. Multivira cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You acknowledge and agree that under no circumstances will Multivira be liable, in any way, for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. The Multivira Services are subject to the following conditions and restrictions:

2.1. Web Hosting Services

a. Multivira shall provide to you a non-transferable, revocable, non-sublicensable, non-exclusive and limited license to use the amount of Web Site Space allocated to Your Services for your non-exclusive use for the exclusive purpose of storing Your Web Site data and disseminating said data via the Internet through the use of Multivira's Equipment for purposes consistent with this Agreement.

b. Multivira, either directly or through its assignee or licensee, shall provide Customer Service relating to Your Web Site consisting of replying to customer questions or complaints regarding services provided by us to you relating to Your Web Site. Multivira is not obligated to provide any Customer Service except as specified in this Section 2. Any and all requests for additional Customer Service may be refused by Multivira with or without reason. Any additional Customer Service which Multivira may subsequently agree to provide to you shall be at Multivira's sole discretion and once commenced, may be terminated at any time by Multivira without notice to you and without any liability to Multivira. Notwithstanding the foregoing, Multivira at its sole discretion may at any time alter or cease providing the Customer Service which it has agreed to provide to you relating to Your Web Site pursuant to this Agreement without any liability to Multivira.

c. Multivira, either directly or through its assignee or licensee, shall provide Technical Support relating to Your Web Site. Any and all requests for Technical Support may be refused by Multivira with or without reason, in its sole discretion. Any Technical Support which Multivira may subsequently agree to provide to you shall be at Multivira's sole discretion and once commenced, may be terminated at any time by Multivira without notice to you and without any liability to Multivira.

d. All use of Web Site Space and provision of services to you by Multivira shall be subject to all terms and conditions set forth herein. You may not attempt to expand or alter these rights or Multivira's services by entering into multiple agreements.

e. Unless provided otherwise in the specifications for your Services, Bandwidth use, including but not limited to data retrieval from your Web Site, email traffic, and downloads, shall not exceed six gigabytes per month. Your combined mailbox use per account shall not exceed twenty-five gigabytes per month. You are responsible for monitoring your Bandwidth and mailbox use, and agree to check your email and download or delete your email on a regular basis in order to ensure compliance with this paragraph. Should you exceed your mailbox use limits Multivira may return or reject any and all emails sent to you to the originating sender without liability to you. You agree that Multivira may debit the Payment Account for usage in excess of permitted amounts at the rates set forth in the then-current Fee Schedule.

f. Some Multivira Services may not be available to International Customers, and Multivira reserves the right to alter, amend, or discontinue the provision of some or all of the Multivira Services to International Customers in a particular market at any time in Multivira's sole discretion.

g. Multivira may suspend performance under or terminate this Agreement, cease transmission of data associated with your domain name immediately and without notice, permanently remove Your Data from the Multivira Equipment, and take any other actions it deems necessary, in its sole discretion, immediately and without notice, to comply with the relevant Laws if it is informed or otherwise believes, in its sole discretion, that Your Web Site violates the intellectual property rights of any third party or is otherwise the subject of a dispute. As more completely set forth in Sections 5, 6, and 9, you waive any and all claims you may have, now and forever, against Multivira relating to the content, use, and operation of Your Web Site and agree to indemnify and hold harmless Multivira from and against any such claims.

h. You are responsible for backing up Your Data on your own computer. Multivira does not warrant or otherwise guarantee that it will back up your data or that data which has been backed up can be retrieved, and will not be responsible for any archiving or backup of Your Data. If any of Your Data is damaged, deleted, lost or corrupted in any way, or becomes otherwise unavailable due to termination or suspension of your account pursuant to this Agreement, Multivira will have no obligation or liability to you.

2.2. Domain Name Registration

a. Should you choose to register a domain name through Multivira, Multivira will register a second level domain name on your behalf, provided such domain name is available for registration. Multivira acts only as an intermediary between you and the organization providing the domain name, and has no influence over the assignment of domain names. The registration of your domain name is subject to the terms and conditions of those third-party registrars, and is also subject to the terms of the Uniform Domain Name Dispute Resolution Policy ("UDRP"). You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions of the UDRP in effect at the time of the dispute. Multivira assumes no liability in the event the domain name is unavailable or otherwise not assigned to you, and does not warrant or guarantee that assigned domain names do not infringe the rights of third parties, or that you will retain the rights to that domain name for any period of time. Upon payment in full of any and all registration fees, Multivira shall not own or otherwise legally control any domain name registered on your behalf. You agree that you are responsible for any and all fees and costs related to the registration of your domain name, and you authorize Multivira to debit the Payment Account for any such fees and costs. Should the Payment Account provider fail to honor such debit, Multivira may, in its sole discretion, release, cancel, or otherwise dispose of or utilize your domain name as it sees fit, with no obligation to you whatsoever.

b. You acknowledge and agree that Multivira or its agents, assignees or licensees may associate any data of any kind, in Multivira's sole discretion, with the Domain Name registered in association with Your Web Site or any URL incorporating said Domain Name until you replace such data with Your Web Site, at such times as Your Web Site is no longer available, and upon termination for any reason, for as long as Multivira or Multivira's agent, assignee or licensee continue to be listed as the hosting entity with the domain name registry used to register such Domain Name. This paragraph shall apply to any and all web pages generated by Multivira or its affiliates, including but not limited to 404 error pages.

c. You represent and warrant that your domain name does not infringe the copyright, trademark, or any other intellectual property rights of any person or company and that your domain name is otherwise in compliance with the terms of this agreement, in particular the provisions of Section 7.

d. You shall inform Multivira of any claim or potential claim against your domain name, including but not limited to the initiation of a dispute under the UDRP, within five days of notification of same. Should you lose your right to use a domain name which is used in connection with the Multivira Services, whether through expiration of the domain name, judicial decree, administrative decisions of the UDRP or otherwise, you agree to inform Multivira immediately of the party to whom the domain name is to be transferred and you authorize Multivira to take any and all action necessary to effect such transfer.

e. Multivira will accept the transfer of domain names from other registrars, provided however, that you will be required to pay for an initial year of registration fees upon transfer. Domain names which have been prepaid for a period of more than one year but with fewer than nine years remaining may also be transferred, subject to the payment of an initial year of registration fees. An additional year will be added on to the remaining term of any transferred domain. Domain names with more than nine years remaining on the registration period may not be transferred. Upon the expiration of the one-year extension you will be charged an annual renewal fee for any subsequent renewal period. By requesting the transfer of your domain name you authorize Multivira to debit your Payment Account for the one-year registration fee and any related fees or charges.

f. The Private Domain Registration Services offered by Multivira are subject to the terms and conditions of Multivira's Private Registration Service (the "Domain Terms of Services"), which are incorporated herein by reference.

g. Multivira may suspend performance under or terminate this Agreement, cease transmission of data associated with your domain name, permanently remove Your Data from the Multivira Equipment, and take any other actions it deems necessary, in its sole discretion, immediately and without notice, to comply with the UDRP or relevant Laws if it is informed or otherwise believes, in its sole discretion, that your domain name violates the intellectual property rights of any third party or is otherwise the subject of a dispute. As more completely set forth in Sections 5, 6, and 9, you waive any and all clams you may have, now and forever, against Multivira relating to the registration, use, and subsequent transfers of your domain name and agree to indemnify and hold harmless Multivira from and against any such claims.

2.3. Software

a. Multivira may, in its sole discretion, provide you with Multivira Software in combination with Your Services. Upon payment of all fees due and owing to Multivira under this Agreement, Multivira hereby grants, and you hereby accept, a nontransferable, revocable, non-sublicensable, and non-exclusive license to use the Multivira Software and all related documentation for your own personal or business use during the term of this Agreement. Any rights not expressly granted herein shall be reserved for Multivira. Source code or other information pertaining to the logic design of the Multivira Software is specifically excluded from the license granted hereunder.

b. Although certain Multivira Software may be provided free of charge, Multivira reserves the right to charge for the Multivira Software or any updates thereto or upgrades therefore at any time.

c. You recognize that the Multivira's Software and all related information, including but not limited to any and all updates, improvements, modifications, enhancements, and information related to installation of the Multivira Software at your home or office, are proprietary, and that all rights thereto, including copyright, are owned by Multivira. You further acknowledge that you have been advised that the Multivira Software, including updates, improvements, modifications, enhancements, and information related to installation, constitutes a trade secret of Multivira, is protected by civil and criminal law, and by the law of copyright, is valuable and confidential to Multivira, and that its use and disclosure must be carefully and continuously controlled.

d. Multivira shall at all times retain title to all the Multivira Software and all related information, including all updates, improvements, modifications and enhancements, furnished to you hereunder.

e. Unless provided otherwise in the specifications for Your Services, the Multivira Software supplied hereunder is for your personal or business use. You shall not permit any third party to use the Multivira Software or allow access to the Multivira Software from sites outside of your home or business premises except as specifically authorized in writing by Multivira. The Multivira Software is to be used only for the purposes specified in this Agreement and specifically as restricted in the following three subparagraphs of this Section 2.

f. While this Agreement is in effect, or while you have custody or possession of any of the Software, you will not: (i) reproduce, copy or publicly display, or permit anyone else to reproduce, copy or publicly display, any of the Multivira Software, whether such Multivira Software is in written, magnetic or any other form, except pursuant to reasonable backup procedures, or for use in Your Web Site pursuant to this Agreement, nor; (ii) provide or make the Multivira Software available to any person or entity other than your employees or agents who have a need to know consistent with your use thereof under this Agreement, nor; (iii) create or attempt to create, or permit others to create or attempt to create, by disassembling, reverse engineering or otherwise, the source programs or any part thereof from the object program or from other information (whether oral, written, tangible or intangible) made available to you under this Agreement, nor; (iv) copy for your own use or the use of others operator manuals, system reference guides, training materials and other user-oriented materials without the prior written consent of Multivira. In order to protect Multivira's trade secrets and copyrights in the Multivira Software, you agree to reproduce and incorporate Multivira's trade secrets or copyright notice in any copies, modifications or partial copies.

g. You agree to notify Multivira forthwith if you obtain information as to any unauthorized possession, use or disclosure of any Multivira Software by any person or entity, and further agree to cooperate with Multivira at Multivira's expense, in protecting Multivira's proprietary rights.

h. Unless agreed otherwise in writing by Multivira, the Multivira Software may be used only on a single computer or workstation. Multivira software designed for use on portable workstations may be installed on both a portable and a stationary computer but may not be used on both simultaneously. You may not install the Multivira Software on a network except to facilitate permissible installation of the Multivira Software on computers attached to the network. You warrant and guarantee that all users of the software shall be aware of and comply with the terms of this license.

i. Certain Multivira Software is provided for online use as part of the Multivira Services (the "Multivira Online Software"), and the use of such software may be subject to fees as outlined in the current Fee Schedule in accordance with this Agreement. The Multivira Online Software is hosted software which runs directly on Multivira's servers, and you may not download, install, store or make any copies of the Multivira Online Software, nor may you sublicense the Multivira Online Software. You agree not in any way to translate, decompile, reverse engineer, disassemble, modify, reproduce, rent, lease, lend, license, distribute, market or otherwise dispose of any portion of the Multivira Online Software or any copies thereof and not to assist any third party in doing so. The Multivira Online Software is designed to be used through the Multivira user interface and, as such, may be utilized by any authorized user from any computer or workstation. This license is automatically revoked upon termination of this Agreement. Multivira reserves the right to suspend the use of, modify or discontinue the Multivira Online Software for any or all customers at any time without notice. Certain Online Software is also Third Party Software, and is subject to the applicable provisions of Part j of Section 2.3 Multivira may limit the functionality of any such third party Online Software, in its sole discretion.

j. Multivira provides its customers with the ability to order certain third-party software (the "Third Party Software"), depending on the hosting package ordered. Except for Third Party Software which is also Online Software, such Third Party Software is delivered to Multivira Customers by mail and may be ordered via customer's control panel for a period of six months after the commencement of the Multivira Services. The license conditions governing the use of the Third Party Software may differ from Multivira's own software licenses. Customers of Multivira are bound by the conditions of all licenses pertaining to such Third Party Software and should make themselves familiar with their terms and conditions. Some such Third Party Software is provided under license from Microsoft Corporation ("Microsoft Software"), and Customers using Microsoft Software are bound by the Terms of Services Microsoft Software Products, which are incorporated herein by reference. Multivira does not provide Technical Support for the Third Party Software. THE THIRD PARTY SOFTWARE IS OFFERED "AS-IS." THE PROVISION AND OFFERING OF THIRD PARTY SOFTWARE BY Multivira DOES NOT CONSTITUTE AN ENDORSEMENT OF THE THIRD PARTY SOFTWARE, NOR CAN Multivira MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE USE AND FUNCTIONALITY OF SUCH THIRD PARTY SOFTWARE.

k. In the event of termination of this Agreement, or upon any act which shall give rise to Multivira's right to terminate, or upon the expiration of the license for Multivira Software which is subject to a limited-duration license, any and all licenses granted under this Section 2.3 shall terminate automatically, and you will remove, erase or destroy the Multivira Software and documentation and all copies thereof, wherever located, without demand or notice.

l. Multivira may stop providing the Software or any updates thereto, including but not limited to the Online Software or the Third-Party Software, at any time without notice or any further liability to you.

m. Software for International Customers is available for download only. Certain Software (including Third-Party Software) may not be available to International Customers.

3. FEES

a. Certain Multivira Services are subject to set-up, service, and domain service fees, pursuant to the Fee Schedule, and by registering for such Multivira Services you authorize Multivira to debit your Payment Account for any and all such fees.

b. The Fee is due monthly, in advance of the provision of services, not later than the first of that month. In the event that Multivira determines that the services of a collection agency are necessary or appropriate to collect amounts due under this paragraph, which determination shall be made in Multivira's sole and unfettered discretion, any and all collection agency fees and other costs of collection shall be added to any amounts due under this provision.

c. All Fees must be paid in United States Dollars in advance of the provision of services. Multivira will charge the monthly fee and any additional fees to the Payment Account unless specifically provided otherwise. You also agree that Multivira may automatically debit your Payment Account, without further authorization from you, for any renewal term, additional services, and any fees or expenses applicable to Your Services or Your Website, including but not limited to fees for excessive bandwidth use or other surcharges for services in excess of those included within Your Services or Your Web Site. If payment in full is not received by Multivira from the provider of your Payment Account or its agents, you agree to pay all amounts due from you for Your Services upon demand by Multivira.

d. Multivira may offer subsequent promotional rates or special offers, the terms of which may or may not be more favorable than the terms and conditions for Your Services. Any such promotions or modifications shall not affect your obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Promotional fees and special offers may not be combined.

e. To the extent Your Services are subject to the terms and conditions of Multivira's Money Back Guarantee (the "Terms of Services Money Back Guarantee"), they are incorporated herein by reference.

f. Multivira offers a service uptime guarantee for the Multivira Services, which provides for a credit to You in the event the total availability of Multivira hosted web pages falls below 99.99% ("Uptime"). If You can demonstrate to Multivira's satisfaction, in Multivira's sole discretion, that Multivira has failed to maintain the Uptime, You may contact Multivira and request a credit for that month proportional to the amount of downtime, to be put towards the purchase of future Multivira Services. Credits cannot be redeemed for cash, and are exclusive of any applicable taxes. The credit does not apply to service interruptions caused by (i) periodic scheduled maintenance or repairs undertaken by Multivira from time to time; (ii) downtime caused by You; (iii) outages that do not limit browser access to Your web site (for example, interruptions to your ftp service or email); (iv) suspension of Your account due to legal action taken or threatened against You or Your Services; (v) suspension of Your account due violations of the General Terms of Services, as determined in Multivira's sole discretion, including but not limited to excessive use of system resources, non-payment or other billing issues, or identification by the abuse team as fraudulent or otherwise in violation of the General Terms of Services; or (vi) causes beyond the control of Multivira or that are not reasonably foreseeable by Multivira.

g. You shall pay all costs of collection, including reasonable attorney's fees and costs, in the event any invoice requires collection efforts. All accounts referred to a collection agency shall be subject to an additional fee of $18.95, which must be paid in full before the account is reactivated.

h. International Customers bear the risk of currency fluctuations and any fees or taxes associated with the conversation of foreign currencies into United States Dollars. Certain Multivira Services will not be available to International Customers until Multivira is able to receive satisfactory confirmation from such customer's Payment Account provider, in Multivira's sole discretion, that the funds will be available for debit from the International Customer's account. Orders from International Customers will not be accepted unless the country provided in the contact information matches that on file for the Payment Account.

i. Upon cancellation of this Agreement you will receive a prorated refund of any pre-paid, refundable fees for the remainder of any term. Fees for certain services, including but not limited to domain name registration and maintenance, set up fees, shipping and handling, SSL certificate fees, Website Creator Plus, Website Builder Plus, Additional Virus Scanner, Exchange accounts and fees for the Extended Term Packages, are not refundable unless provided otherwise by applicable local law. Multivira may, in its sole discretion, refund other amounts as it deems necessary or advisable.

4. NO EXPRESS OR IMPLIED AGREEMENT TO DISSEMINATE MATERIALS WHICH ARE INCONSISTENT WITH YOUR WARRANTIES.

Receipt by Multivira of data for storage in Web Site Space and/or transmission via Multivira's Equipment which are inconsistent with your warranties set forth in Section 7 herein shall not constitute an agreement by Multivira to allow the Multivira Services or the Multivira Equipment to be used to disseminate such information or data in whole or in part, by any means, or if once disseminated via the use of Multivira's Services or Equipment, to continue to disseminate such data.

5. NO WARRANTIES BY Multivira

THE Multivira SERVICES AND Multivira SOFTWARE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. YOU EXPRESSLY AGREE THAT THE USE OF THE Multivira SERVICES IS AT YOUR SOLE RISK. Multivira DOES NOT WARRANT THAT THE Multivira's SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, NOR DOES Multivira MAKE ANY WARRANTY AS TO ANY RESULTS THAT MAY BE OBTAINED BY USE OF THE Multivira's SERVICES. NO WARRANTY IS MADE BY Multivira REGARDING ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THIS AGREEMENT, AND Multivira HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: (1) ANY WARRANTIES AS TO THE AVAILABILITY, QUALITY, QUANTITY, OR CONTENT OF SERVICES OR GOODS PROVIDED TO YOU HEREUNDER, INCLUDING BUT NOT LIMITED TO YOUR SERVICES AND YOUR WEB SITE; AND (2) ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Multivira DOES NOT GUARANTEE THAT ANY CONTENT, INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE THROUGH THE Multivira SERVICES WILL BE FREE OF VIRUSES, "WORMS", "TROJAN HORSES", OR OTHER HARMFUL COMPONENTS. YOU AGREE AND ACKNOWLEDGE THAT NO REPRESENTATIONS OF ANY KIND HAVE BEEN MADE TO YOU REGARDING THE POTENTIAL VOLUME OF PATRONAGE OF YOUR WEB SITE OR ANY OTHER PERSON'S OR ENTITY'S WEB SITE OR WEB PAGE.

6. Multivira's LIMITED LIABILITY

YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE FOR YOU TO DISCONTINUE YOUR USE OF THE SERVICE AND TERMINATE THIS AGREEMENT. IN NO CASE SHALL Multivira, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS OR CONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF OR OTHERWISE RELATING TO THE Multivira SERVICES. SOME COUNTRIES, STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH COUNTRIES, STATES OR JURISDICTIONS, Multivira's LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. EXCEPT AS EXPRESSLY SET FORTH IN ANY SEPARATE SOFTWARE LICENSE OR IN THIS AGREEMENT, Multivira DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY THIRD-PARTY PRODUCT OR SERVICE OFFERED OR OTHERWISE ACCESSED USING THE Multivira SERVICES, AND Multivira WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTIES. YOU HEREBY RELEASE Multivira FROM ANY AND ALL OBLIGATIONS, LIABILITY AND CLAIMS IN EXCESS OF THESE LIABILITY LIMITATIONS. THE TOTAL LIABILITY OF Multivira FOR BREACH OF WARRANTY ARISING OUT OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY IN TORT, OR ANY OTHER CLAIM RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE TOTAL SERVICE FEES PAID BY YOU TO Multivira IN THE SIX MONTHS PRECEDING SUCH ALLEGED BREACH, BUT IN NO EVENT TO EXCEED $150,000.

7. YOUR ADDITIONAL OBLIGATIONS AND WARRANTIES

a. You agree and warrant that the contact information you have provided to Multivira is complete and accurate, and you further agree to notify Multivira within fifteen days of a change to any such contact information. Contact information includes your full legal name, email address, and mailing address and the name, mailing address, telephone number, facsimile number, and email address of the technical and administrative contacts for your domain, if any.

b. You agree to provide Multivira notice of any changes in the primary or secondary DNS address of your name servers, to the extent you have installed and are operating those name servers or to the extent your domain name is held by another registrar and points to a website hosted by Multivira.

c. You agree and warrant that your use of the Multivira Services and Multivira's Equipment, and all sales and distributions, by any and all means, of any type(s) of Content including, but not limited to, executable files (such as .EXE), digitized audio/visual files (such as MP3), or archived copies of copyrighted works (such as .ZIP); goods, including, but not limited to, videotapes and CD-ROM products, and any type of services by you, which are advertised and/or promoted by, or are in any other way directly or indirectly associated with your use of the Multivira Services or Multivira Equipment, shall at all times comply with all applicable Laws.

d. You agree and warrant that you will neither store on nor allow to be transmitted by Multivira's Equipment any data or other matter which constitutes, contains, or links to child pornography or which involves depictions of sexuality by someone who is or looks younger than eighteen years of age, regardless of their actual age, or by a performer who is portrayed or made to appear as a person under the age of eighteen years of age, or which could otherwise result from or cause harm to minors.

e. You agree and warrant that Your Data shall be solely for business, entertainment and/or educational purposes and that you shall assume the sole responsibility and duty to ensure that all such data, visual materials, advertising and other matter shall be transmitted exclusively to willing adults and only to places in which such materials comply with contemporary community standards.

f. You agree and warrant that Your Data shall not violate any Laws concerning obscenity and shall not contain or link to any pornography, or depictions of bestiality, rape, sexual assault, violence, torture or disfigurement, or other content deemed objectionable by Multivira, in its sole discretion.

g. You agree that you shall install and maintain appropriate and effective screening devices and/or procedures on Your Web Site to avoid access to, or communication of, any harmful matter or indecent communications to minors.

h. You agree that if, in Multivira's sole and exclusive judgment, Multivira concludes that Your Web Site displays, contains or links to any harmful matter or indecent materials or communications which are available to, or accessible by, minors, or displays or contains any material that consists of child pornography or which could otherwise result in harm to minors; then Multivira may, without prior notice to you and in Multivira's sole and exclusive discretion, either remove and erase the material from Your Web Site, and/or disable public access to the material on Your Web Site, and/or cease hosting Your Web Site, without any liability of any kind to Multivira from either you or any third party.

i. You agree that in the event that Multivira is informed by any party that your domain name or any material on Your Web Site infringes the copyright of any party, or violates the right of publicity or privacy of any party, or consists of any other claim or violation of intellectual property rights of any kind, then Multivira may, without prior notice to you and in Multivira's sole and exclusive discretion, either remove the material from Your Web Site, and/or disable public access to your domain name or the material on Your Web Site, and/or terminate this Agreement, without any liability of any kind to Multivira from either you or any third party. As more completely set forth in Sections 5, 6 and 9, you waive any and all claims you may have, now and forever, against Multivira relating to any action taken in response to the claim that you have infringed the intellectual property rights of a third party, and agree to indemnify and hold harmless Multivira from and against any such claims.

j. You affirmatively represent, agree and warrant that you have and at all times shall have all necessary intellectual property rights, including, but not limited to, all copyrights, trademark and service mark rights and rights of publicity, both in the United States and throughout the world, to reproduce and disseminate, via the Internet, Your Data or Content which you otherwise promote, advertise, disseminate and/or distribute to anyone by your direct or indirect use of the Multivira Services or Multivira's Equipment, prior to and at all times during the time such materials are promoted, advertised, disseminated or distributed through any direct or indirect use of the Multivira Services or Multivira's Equipment.

k. You agree and warrant that Your Data shall not constitute or contain or link to material which is libelous, slanderous, defamatory, or which will violate or infringe upon or will otherwise give rise to any adverse claim with respect to any common law or other right of any person or other entity, including, without limitation, privacy rights and all other personal and proprietary rights. You agree not to collect the personally identifiable data of any person without that person's consent, records of which shall be maintained throughout the term of this Agreement and for three years afterward. If you collect this data through Your Web Site you shall do so only pursuant to a posted privacy policy disclosing any and all uses of such identifiable data and in compliance with applicable law.

l. You agree and warrant that Your Data shall not contain or link to any material which is harmful, violent, threatening, abusive or hateful.

m. You agree and warrant that Your Data and any and all material(s) of every kind which you transmit using Multivira's Services or Equipment shall at all times be free from any and all damaging software defects, including, but not limited to, software "viruses", "worms", "Trojan Horses," and other source code anomalies, which may cause software or hardware disruption or failure, reduced computer operating speed, or compromise any security system. You agree that you will not attempt to access the Multivira Equipment or Web Site or another customer's Web Site without authorization, or use the Multivira Services to to carry out, or assist in the carrying out of, any "denial of service" attacks on any other website or internet service.

n. You agree and warrant that you shall not use any form of mass unsolicited electronic mail solicitations, news group postings, IRC posting or any other form of "spamming," "phishing," or "mail bombing," and Multivira reserves the right to block mail from any source which Multivira believes, in its sole discretion, is being used to send such unsolicited email, including but not limited to open mail relays.

o. You agree and warrant that you shall not engage in any false, deceptive or fraudulent activities in association with your use of the Multivira Services or Multivira's Equipment.

p. You shall at all times use Web Site Space exclusively as a conventional Web Site. You shall not use the Web Site Space or Your Services in any way which may result in an excessive load on the Multivira Equipment, including but not limited to installing or running web proxies, using your allotted space as online backup or storage, or mirroring mass downloads. Use of Web Site Space and Your Services shall be in a manner consistent with this Agreement and shall not in any way impair the functioning or operation of Multivira's Equipment or network. Should your use of the Multivira Services result in an overly high load on the Multivira Equipment, in Multivira's sole discretion, Multivira may suspend your account until the cause of any such overload is determined and resolved.

q. You agree and warrant that all applicable taxes have been paid or will be paid in full by you when due regarding all businesses and employees associated with your use of the Multivira Services and that no taxing authorities shall have any claim against Multivira or any persons affiliated therewith for the payment of such taxes.

r. You represent and warrant that you are over eighteen years of age (twenty one in places where eighteen years is not the age of majority) and are fully competent to enter into this Agreement.

s. You agree to comply with all Laws rules regarding online conduct and acceptable Content.

t. You agree to abide by United States and other applicable export control laws and not to transfer or permit the transfer, by electronic transmission or otherwise, any content or software subject to restrictions under such laws to a destination prohibited under such laws, without first obtaining, and then complying with, any requisite government authorization. You further agree not to upload to your Multivira account any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.

u. You agree not to use your IMAP account for the storage of files other than in the course of normal email usage.

v. You shall not operate a chat room using the Multivira Services unless expressly permitted by the terms and conditions of Your Services.

8. CONFIDENTIALITY, TRADEMARK, AND COPYRIGHT

a. During the course of this Agreement you may gain access to certain confidential, proprietary and trade secret business or technical information belonging to Multivira in connection with Multivira's performance of the Multivira Services ("Confidential Information"). You agree to preserve the confidentiality of all Confidential Information that is provided in connection with the Agreement, and shall not, without the prior written consent of Multivira, disclose or make available to any person, or use for your own or any other person's benefit, other than as necessary in performance of your obligations under this Agreement, any Confidential Information of Multivira. Multivira retains all right and title to such Confidential Information.

b. Multivira is a service mark of Multivira Internet Inc. All rights reserved. The trademarks, logos, and service marks displayed on this Web Site (collectively, the "Marks") belong Multivira and/or its affiliates or third parties which have licensed those rights to Multivira ("Partners"); Multivira and Partners retain all rights to the Marks and nothing in this Agreement grants you or anyone else any right whatsoever to the use of the Marks. You may not use, reproduce, or display any Marks without their owner's prior written consent. All other trademarks, product names, and company names and logos appearing on Multivira's Web Site are the property of their respective owners.

c. Unless expressly stated otherwise on the Multivira Web Site, you should assume that all content, images, and materials appearing on this Web Site (collectively the "Multivira Content") are the sole property of Multivira. Both U.S. and international copyright laws and treaties protect such Multivira Content. You may not use, reproduce, display, or sell any Multivira Content without Multivira's prior written consent. You may not link to any page within Multivira's Web Site or frame any portion of the site without Multivira's prior written consent.

9. YOUR INDEMNIFICATION OF Multivira

You agree that you shall fully defend and indemnify Multivira, including its officers, directors, owners, managing agents, attorneys, shareholders, related entities, heirs, and assigns, from any and all claims, demands, actions, suits, losses, liabilities, damages, injuries, fines penalties, costs and expenses, attorneys' fees, arbitration fees, mediation fees, expert expenses, and all other consequences of every kind, directly or indirectly resulting from any and all failure(s) of you or your agent(s) to fully comply with all duties, obligations and other provisions set forth in this Agreement, including, but not limited to, your warranties set forth in Section 7 or your violation of a third party's intellectual property rights. You further agree to defend, indemnify and hold harmless Multivira, including its officers, directors, owners, managing agents, attorneys, shareholders, related entities, heirs, and assigns, from and against any and all claims, demands, actions, suits, loses, liabilities, damages, injuries, fines, penalties, costs and expenses, including, without limitation, reasonable attorneys' fees, arising out of any property damage or recoverable economic loss incurred by a third party, to the extent such damage or loss is caused by any act or omission of you or your agents in connection with the performance of this Agreement. You agree that Multivira shall have the right to participate in the defense of any such claim through counsel of its own choosing at your expense.

10. NO JOINT VENTURE OR PARTNERSHIP

Nothing in this Agreement is intended by the Parties to create or constitute an agency, joint or collaborative venture, or partnership of any kind between Multivira and you, nor shall anything in this Agreement be construed as constituting or creating any such agency, joint or collaborative venture, or partnership between Multivira and you. Multivira shall have no control or ownership interests of any kind in your business. Multivira shall have no direct financial or other interest in, nor in any way "own" any online "store" or other online venture pertaining to your use of the Multivira Services or Multivira's Equipment. Multivira's relationship to you shall be restricted to matters pertaining to the provision of the Multivira Services as set forth in this agreement.

11. Multivira HAS MADE NO REPRESENTATIONS REGARDING SUCCESS, MARKETS OR PROFITABILITY

a. You confirm that you have unilaterally decided to enter the online and/or Web Site service business and that these are high risk businesses. You further confirm, understand, acknowledge and expressly agree that neither Multivira, any agent or representative of Multivira, nor any other person is currently representing or otherwise directly or indirectly communicating in any manner herein or otherwise, nor has at any time in the past, represented to you or has otherwise directly or indirectly communicated in any manner to you any guarantee, reassurance or any other communication of any kind regarding:

I. the potential profitability, marketability, or likelihood of success of your endeavors through the use of the Multivira Services or Multivira's Equipment as set forth herein or otherwise;

II. the possibility or likelihood that use of any products and/or services provided by Multivira pursuant to this Agreement can or will result in the recoupment of any funds expended by you for any purpose; or

III. the existence, nonexistence, size or any other characteristics of any market for any products or services which involve your use, in any manner, of the Multivira Services or Multivira's Equipment pursuant to this Agreement.

b. You expressly acknowledge and agree that the success of any business endeavors which involve your use, in any manner, of the Multivira Services and/or Multivira's Equipment pursuant to this Agreement, like any other business endeavor, is subject to numerous factors, such as the effectiveness of its advertising and promotion, your administrative capabilities, etc., and that the ultimate success or failure of your business rests with you and not Multivira. You further expressly agree not to raise any claim of any kind against Multivira and to hold Multivira harmless from any claim of financial investment or other loss to you directly or indirectly resulting from your decision to use the Multivira Services and/or Multivira's Equipment pursuant to this Agreement.

12. SERVICES RENDERED ON A NON-EXCLUSIVE BASIS

Any and all services which are or may be provided to you by Multivira pursuant to this Agreement, including the licensure of rights herein, are non-exclusive and nothing in this Agreement shall limit or restrict Multivira from providing similar services and granting similar licenses to third parties regardless of whether such third parties are competitors of you. Nothing in this Agreement shall limit or restrict Multivira from engaging in any activities similar to yours or in competition with you.

13. NO EDITORIAL CONTROL BY Multivira

In reliance on your express warranties regarding Your Data, Multivira shall neither have nor exert any editorial or other subjective control over the substantive content of Your Data . Multivira does not engage in any monitoring of Your Data, and exercises no control over information which is found on the internet, except for its own Web Site. Multivira cannot be held responsible for the accuracy, correctness, or legality of such information. You are solely responsible for the content of Your Web Site and for verifying the accuracy and suitability of information and services you obtain from third parties via the internet.

14. TERM AND TERMINATION

a. Unless sooner terminated pursuant to other terms of this Agreement, and except as otherwise provided in this Agreement, this Agreement shall be for an initial term of one month and shall be automatically renewed each month for additional one month periods unless and until sooner terminated pursuant to the provisions of this Section 14. Multivira may accept prepayment for services to be provided under this Agreement, but such acceptance shall not modify or extend the term of this Agreement.

b. Notwithstanding the provisions of Part a of Section 14. to the contrary, Multivira offers certain Hosting Packages for which the initial term of this Agreement shall be in excess of one month (the "Extended Term Packages"), at the end of which this Agreement shall renew automatically on a month-to-month basis pursuant to the terms of Part a of Section 14. Any and all service fees for the Extended Term Packages are due and payable for the entire initial term thereof, and should you terminate, attempt to terminate, or otherwise default on this Agreement prior to the end of the initial term you authorize Multivira to charge the Payment Account for all such fees and charges for the remainder of such initial term. For the purposes of this Part b of Section 14, any modification of the server package shall be deemed a termination and shall entitle Multivira to the fees owing on the Extended Term Package. Fees paid for the Extended Term Packages are not refundable unless this Agreement is terminated by Multivira without cause pursuant to Part c of Section 14 or as otherwise agreed to in writing by Multivira in its sole discretion.

c. You or Multivira may terminate this Agreement at any time for any reason, with or without cause, upon thirty days' written notice. Multivira may suspend performance under or terminate this Agreement and cease transmission of data associated with Your Web Site immediately and without notice:

I. if Multivira, in its sole discretion, deems that you have breached any part of this Agreement, including, without limitation, any warranty or obligation set forth in Section 7,

II. if your Payment Account provider refuses payment of fees or charges or you refuse authorization for same, or

III. if payment for the Multivira Services is more than fifteen days overdue.

d. You further agree that in the event that Multivira believes, in its sole discretion, that you have breached any provision(s) of Section 7 of this Agreement, or any of its subparts, by storing or allowing material such as that described in the aforementioned Section 7, or any of its subparagraphs, to be transmitted by Multivira's Equipment, that Multivira may without any liability to you, and in addition to any other remedies, erase or purge such materials from Multivira's Equipment without prior notice to you.

e. After termination, you will no longer have access to your account and Your Data, including but not limited to emails, log files, databases, or other data files associated with your account may be deleted. Multivira accepts no liability for such deleted information or content.

15. PRIVACY

a. It is Multivira's policy to respect your privacy. Multivira will not monitor, edit, or disclose any personal information about you or your account, including its contents, without your prior consent unless Multivira deems it necessary, in its sole discretion, to:

I. comply with legal process or other legal requirements, including but not limited to responding to civil or criminal subpoenas, search warrants, national security letters, or other requests for information from law enforcement officials;

II. protect and defend the rights or property of Multivira or its officers, agents, affiliates, and licensees;

III. enforce this Agreement; or

IV. protect the interests of other Multivira customers.

b. NOTWITHSTANDING THE PROVISIONS OF THIS AGREEMENT TO THE CONTRARY, Multivira RESERVES THE RIGHT (SUBJECT TO APPLICABLE LOCAL LAW), IN ITS SOLE DISCRETION, TO MONITOR YOUR ACCOUNT, INCLUDING BUT NOT LIMITED TO THE USE OF A USER'S MAIN ACCOUNT AND ANY SUB-ACCOUNTS, FOR THE PURPOSE OF INVESTIGATING VIOLATIONS OF THIS AGREEMENT OR TO ASSIST WITH CRIMINAL OR CIVIL INVESTIGATIONS.

c. Your IP address is transmitted and recorded with each message you send using the Multivira Services. Multivira does provide certain information in aggregate form collected from and relating to you to third persons such as advertisers. For a more detailed description of the types and uses of personal information collected from you, please read the Multivira Privacy Policy.

d. INTERNATIONAL CUSTOMERS UNDERSTAND AND AGREE THAT THE Multivira SERVICES ARE PROVIDED BY Multivira INTERNET, INC. IN THE UNITED STATES OF AMERICA. THE PERSONAL INFORMATION WHICH YOU GIVE Multivira WILL BE TRANSFERRED TO AND MAINTAINED IN THE UNITED STATES AND ELSEWHERE. IF YOU DO NOT CONSENT TO THIS TRANSFER, DO NOT ACCEPT THE TERMS AND CONDITIONS FOR THE Multivira SERVICE. INTERNATIONAL CUSTOMERS FURTHER UNDERSTAND AND AGREE THAT Multivira MAY DISCLOSE PERSONAL INFORMATION ABOUT THEM AND THEIR WEBSITE OR DOMAIN NAMES PURSUANT TO THIS SECTION, AND WAIVE ANY RIGHTS TO PRIVACY OR PROTECTION OF PERSONAL DATA RELATING TO SUCH INFORMATION TO THE FULLEST EXTENT PERMITTED UNDER NATIONAL AND INTERNATIONAL LAW.

16. SEVERABILITY

In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provision hereof, and this Agreement shall be construed as if such invalid, illegal or unenforceable provision(s) had never been included. The invalidity or unenforceability of any provision(s) of this Agreement shall not affect the validity or enforceability of any other provision.

17. NON-ENFORCEMENT DOES NOT CONSTITUTE WAIVER

Failure of Multivira at any time to enforce any of the specific provisions of this Agreement shall not preclude any other or further enforcement of such provision(s) or the exercise of any other right hereunder. No waiver of a breach of this Agreement shall be valid unless made in writing and signed by duly authorized representative of Multivira.

18. NOTICES

a. Multivira may provide notice to you via email sent to the email address provided by you upon registration or as subsequently provided by you to Multivira. Such notice is deemed effective whether you receive it or not and shall be deemed written notice for the purposes of this Agreement.

b. You may provide notice to Multivira in one of the following ways:

I. by personal delivery;

II. by addressing the notice as indicated below and depositing the same by registered or certified mail, postage prepaid, in the Canadian mail, Viraware Inc. P.O. Box 43157 , Sheppard Centre RPO , B6 - 4841 Yonge Street, North York, Toronto, ON, M2N 6N1;

III. by Federal Express;

IV. by facsimile transmission; or

V. by email and registered or certified mail.

c. Such notice, statement or other document so delivered to Multivira, except as this Agreement expressly provides otherwise, shall be conclusively deemed to have been given when first personally delivered, on the date of delivery or on the first date of receipt. Notice by email to Multivira shall be deemed ineffective, null and void unless a copy of such notice is also sent by registered or certified mail, and postmarked not more than five days subsequent to the giving of email notice. Any such email notice to Multivira shall be deemed effective as of the date on which Multivira receives the certified or registered mail notice.

19. FORCE MAJEURE

a. In the event of "force majeure" (as defined below), Multivira may terminate this Agreement without liability to you. For purposes of the Agreement, "force majeure" shall mean circumstances or occurrences beyond Multivira's reasonable control, whether or not foreseeable at the time of entering into the Agreement, in consequence of which Multivira cannot reasonably be required to perform its obligations hereunder or otherwise perform its obligations under the Agreement. Such circumstances or occurrences include, but are not limited to: acts of God, war, civil war, insurrection, fires, floods, labor disputes, epidemics, governmental regulations and/or similar acts, embargoes, termination or temporary unavailability of any computer hardware or software, server, or network on which the Multivira Services are located or maintained or through which the Multivira Services are provided, and nonavailability of any permits, licenses and/or authorizations required by governmental authority.

b. Multivira reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Multivira Services (or any part thereof) with or without notice. You agree that Multivira shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Multivira Services.

20. NO ASSIGNMENT BY YOU; ASSIGNMENT BY Multivira

This Agreement and the rights pertaining hereto may not be assigned, resold, or otherwise transferred in whole or in part by you without Multivira's prior written consent. In particular, you may not sell accounts or subaccounts to third parties. Notwithstanding the above, this Agreement shall be binding upon your successors and assigns, if any. Multivira may assign or license any or all of its rights and/or obligations hereunder in its free, sole, and unfettered discretion.

21. ARBITRATION AND WAIVER OF JURY TRIAL

a. ANY AND ALL DISPUTES AS TO THE INTERPRETATION OF OR ANY PERFORMANCE UNDER THIS AGREEMENT WHICH ARE NOT FIRST RESOLVED INFORMALLY, SHALL BE DETERMINED BY BINDING ARBITRATION IN PHILADELPHIA, PENNSYLVANIA IN ACCORDANCE WITH THE RULES OF JUDICIAL ARBITRATION AND MEDIATION SERVICES, INC ("JAMS") AND IN ACCORDANCE WITH THE RULES OF JAMS. Any award arising out of such arbitration shall be subject to entry as a judgment by any court of competent jurisdiction in the United States. Any action to confirm or vacate such an award must be brought in either the Court of Common Pleas of Philadelphia, Pennsylvania or the United States District Court for the Eastern District of Pennsylvania. You consent to personal jurisdiction and venue in such courts and you waive any challenge to personal jurisdiction or venue in such courts. You further agree that Multivira shall be entitled to collect its attorneys' fees, costs and other expenses in the event that Multivira acts to enforce this arbitration and forum selection clause, regardless of whether Multivira prevails in the underlying action. The final award in any such arbitration proceeding shall be subject to entry as a judgment by any court of competent jurisdiction, provided that such judgment does not conflict with the terms and provisions hereof. The jurisdiction of the arbiter (or arbiters) with respect to legal matters shall be limited only by the statutory and common law of the Commonwealth of Pennsylvania and the federal law of the United States of America. There are no exceptions to these mandatory arbitration provisions except as set forth in Part b and c of Sections 21.

b. Notwithstanding the provisions of Part a of Section 21, if you fail to timely pay amounts due Multivira may assign your account for collection and the collections agency may pursue such claims in court limited strictly to the collection of the past due debt and any interest or cost of collection permitted by Law or this Agreement.

c. Nothing in Part a of Section 21 shall preclude Multivira from: (i) seeking and obtaining any injunctive relief or attachment and expedited discovery or other equitable relief to enforce the terms of this Agreement or to remedy a breach thereof, or (ii) bringing an action to enforce this Agreement or the provisions hereof in the event JAMS will not or cannot arbitrate a particular dispute. Any action under this Part c of Section 21 may be brought in either the United States District Court for the Eastern District of Pennsylvania or the Common Pleas Court of Philadelphia County Pennsylvania, and each party consents to the in personal jurisdiction of such Courts for the purpose of any such action or proceeding. Each party hereby waives all rights it has or which may hereafter arise to contest such exclusive jurisdiction of Canada District Court for the Ontario.

d. In addition to the foregoing, YOU HEREBY AGREE THAT AS A PART OF THE CONSIDERATION FOR THIS AGREEMENT, YOU WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE ARISING BETWEEN YOU AND Multivira THAT IS IN ANY WAY RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT, and that such waiver shall be enforceable up to and including the day that trial is to start, and even if the arbitration provisions of this paragraph are waived.

e. Neither you nor Multivira may be a representative of other potential claimants or a class of potential claimants in any dispute concerning or relating to this Agreement, nor may two or more individuals' disputes be consolidated or otherwise determined in one proceeding. YOU AND Multivira ACKNOWLEDGE THAT THIS PART e of SECTION 21 WAIVES ANY RIGHT TO PARTICIPATION AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLASS ACTION

f. This Agreement shall be interpreted according to the laws of the Commonwealth of Pennsylvania, United States of America, and, where applicable, the federal law of the United States of America, without regard to conflicts of law principles.

22. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement of the Parties with respect to the subject matter hereof, and supersedes and cancels all other prior agreements, discussion, or representations, whether written or oral. No officer, employee or representative of Multivira or you has any authority to make any representation or promise in connection with this Agreement or the subject matter thereof which is not contained expressly in this Agreement, and Multivira and you hereby acknowledge and agree that neither Multivira nor you have executed this Agreement in reliance upon any such representation or promise.

23. MODIFICATION

a. This Agreement may be materially altered by Multivira by posting the new version of the Agreement at www.multivira.com and if posted in this manner, shall be effective immediately upon posting such notice. In the event that Multivira does materially change the terms of this Agreement, you accept and shall be bound by such changed terms unless you opt to terminate the Agreement within thirty days of the posting of notice of such change.

b. You may not modify this Agreement, in whole or in part, and any such modification or attempt to modify shall not be enforceable unless reduced to writing and signed by a duly authorized representative of Multivira. No additional or conflicting term in any other document used by you will have any legal effect.

24. STATUTE OF LIMITATIONS

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or this Agreement must be filed within one year after such claim or cause of action arose or be forever barred.

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